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Availability & Booking

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CANCELLATION & RESCHEDULING POLICY

At the AFMG we understand that this is a difficult time for you and your family members and that circumstances could arise where you may need to postpone or cancel a mediation or family-related service. 

You may cancel or reschedule by:

  1. Using the Reschedule button on the email booking confirmation you received;

  2. Call our team on 1300 451 702;

  3. Email our team at: contact@afmediationgroup.com.au

CANCELLATION AND RESCHEDULING FEES

Notice period provided
Reschedule  
Cancellation
More than 6 weeks
No additional fees apply
Full refund provided 
4-6 week notice 
10% of Service fee
15% of Service fee
2-4 week notice
15% or Service fee
30% or Service fee
14 days or less
50% or Service fee
100% of Service fee

We can help you separate smarter.

It is our passion, at The Australian Family Mediation Group, to help families separate well. Please contact us to see how we can assist you and your family today.

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GET IN TOUCH

Sue Boursiani

Family Dispute Resolution Practitioner

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Sue Boursiani is a Senior Psychologist, trained Child Consultant and accredited Family Dispute Resolution Practitioner with over 25 years’ experience working with children, young people and their families.  Drawing from extensive experience in developmentally sensitive and trauma-informed practice, Sue offers highly tailored family mediation services, skilfully navigating challenging family transitions to resolve disputes for both parenting and financial matters.  Through her work as a Child Consultant, Sue adeptly integrates the voices of children, positively shaping post-separation parenting with empathy and insight.  With a wealth of experience in complex family dynamics and relationship breakdown, Sue is committed to empowering individuals going through  separation. She helps them achieve workable and sustainable resolutions in financial matters and co-parenting arrangements for their children,  effectively avoiding protracted conflict and court involvement.

Tim Smith

Family Dispute Resolution Practitioner

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Tim is one of the co-founders of the Australian Family Mediation Group and has a diverse background in conflict management and mediation having worked in a variety of family-oriented intervention-based services. He has fine-tuned a strong, unique and effective style of family mediation where his primary goal is for family members in conflict to reach sustainable parenting and property agreements while avoiding where possible the mental anguish and high costs of Court-based litigation. Tim is a straight talker, with a compassionate and results-oriented approach. He also holds several post graduate degrees including a masters degree in mental health, and a second masters degree in conflict management and resolution. 

Katrina Thornley

Family Dispute Resolution Practitioner

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Katrina is a qualified family dispute resolution practitioner and experienced psychologist. She has worked with numerous families going through separation and divorce. Her calm, confident approach, together with her experience and understanding of people, helps her to be an effective, solution focused mediator.